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In today's fast-changing
global marketplace, success is no longer tied to the traditional
factors of production - labor, capital or land. The new critical
resource is knowledge. What an organization knows - and how it
leverages that knowledge - has never been more essential for
success. Knowledge Management (KM).
Knowledge does not diminish
with use. In fact, when knowledge is used, shared, applied, or
managed it increases. Knowledge Management (KM) is a discipline
to systematically leverage expertise and information to improve
organizational efficiency, capability, responsiveness, innovation
and compliance. The organizations that become best at this will
ultimately dominate the markets they serve, because mastery of
"leveraging what you know" is really about creating
and managing the one true sustainable competitive advantage in
the 21st century - knowledge.
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